Communicate, communicate and communicate some more…
It is far too easy to have misunderstandings in business, so we strive to clearly define our role and responsibilities in every installation and service call.
This starts with an agreed upon plan prior to job initiation, and we communicate the plan both in writing and verbally. We want to get it right the first time, and strive to reduce change orders. But mistakes happen on occasion.
If we make them, we will make it right.
If you make them, we’ll request a change order.
Whether it’s for scheduled maintenance or for an immediate emergency, when you call, we roll.